POLICIES AND GUIDELINES
This policy for our programs/accounts should be read, understood and accepted in compliance
In order to avail any of the following services/programs and/or create any of the accounts as
mentioned in this policy, you shall be required to meet the eligibility criteria as mentioned in the
1. CONTRIBUTIONS AND MODE OF MAKING CONTRIBUTIONS:
1.1 Contributions payment methods (see later Contribution Methods) can either be processed or
generated by donors on his or her online account. Some contributions may require mailing and in
case of failed mailings, The Donor’s Fund shall not be liable.
1.2 The donor can contribute by any one of the following methods:-
a) Check: Checks can either be mailed or brought into The Donors’ Fund office. When mailing in
a check, the donor will mail along the Check Mailing Form which will contain all the necessary
information; amount, donors account number donors address etc. The form can either be obtained
online (contributions > check > generate print-out) or by requesting one from our office. Checks,
once received and accepted by The Donors’ Fund will generally take a period of 2 to 10 business
days until funded to the donors account. This depends and varies on the bank it was received
from and as well as the dollar amount on the check.
b) Electronic Funds Transfer (EFT): also known as ACH or ECheck. This method will allow
donors to transfer funds electronically from their bank account. Donors may choose to make a
one time or an automatic recurring EFT. We recommend donors to check with their bank if they
participate in the Automated Clearing House (ACH) service and if they have any additional fees
in place for the service. EFT transactions can be processed by donors at their online account or
over the phone. Upon completing an online or on phone EFT, the donor will be asked to agree to
the Electronic Funds disclosure available at the online account or by calling The Donors’ Fund to
receive a copy. The minimum EFT amount is $250 and the maximum amount is $25,000.
Electronic Funds are generally processed within the same business day. However, like checks, the
funds will only be funded to the donors account within 2 to 10 business days beyond the
processing date. This depends and varies on the bank from which it was received as well as the
c) Wire transfer: can be made from the donors financial institution to The Donors’ Fund. Our
bank details can be obtained at our online login or by calling The Donors’ Fund. At the account
holders’ login, there will also be an option of downloading/printing a form that will be
automatically pre-filled in accordance to the account holders’ request. This form can then be
handed or sent to the account holders’ financial institution which will then wire the funds
accordingly. Please note, some banks may charge additional fees for wire transfers. However,
there will be no additional fees from The Donors’ Fund. Some banks may also require for the
signer on the bank account to process a wire transfer in a bank branch. Once processed by your
bank, a wire transfer would generally take up to two business days until it is received by The
Once received, the account holders’ account will immediately be funded.
d) Stock or mutual funds can be processed on our online login or by calling The Donors’ Fund
office. Generally, the account holder will be required to fill in and sign documentation in order to
initiate the transaction. The Donors’ Fund shall not accept the following type of stock; Penny
over the counter stock or unlisted stocks. The minimum contribution accepted in stock or mutual
funds is $10,000 in value and over. Once the stock has been accepted and received by The
Fund, it’ll generally take two business days until processed and funded into the donors account.
e) Third party contributions: means that a donor would make a contribution into an existing
account holder’s account. E.g., Mr Schwartz will make a contribution but will give the advisory
privileges to an already existing account holder. The donor will receive a donation
acknowledgment for tax purposes but shall not have any privileges such as recommending grants
to charities or gaining access to the account the funds were deposited into. These contributions
are reviewed on a case by case basis.
1.3 Each transaction will be responded to with an automated electronic confirmation. This includes
newly generated contributions, received contributions, declined or funded contributions and
1.4 All contributions, once accepted by The Donors’ Fund are irrevocable and are not refundable.
The funds will be deposited into a donor-advised fund account as per the donor’s request. If a
contribution is received in error, for example, the wrong amount was received, then The Donors’
Fund will refund the funds accordingly. Those scenarios will be reviewed on a case by case basis.
1.5 There are no additional fees for contributions no matter which of the above mentioned
contribution/payment method is used. There are some additional fees for stock and property
agencies. However, in circumstances where any additional fee in relation to a contribution is
charged, e.g., a bank fee for a returned check, the fees will be applied to the account holders’
account. These scenarios are reviewed on a case by case basis.
2. DONATION ACKNOWLEDGMENT:
2.1 Upon processing a contribution and when the funds are made available to The Donors’ Fund,
a donation acknowledgement will be sent to the donating party. The acknowledgment can
serve as a record of the contribution for tax deduction purposes. A donation acknowledgment
is required for all charitable contributions exceeding $250 in aggregate to a given 501(c)(3)
organization (e.g. contributions to The Donors’ Fund) when claiming a charitable deduction on a
2.2 The Donors’ Fund will also provide forms 8283 for publicly traded property contributions
based on the fair market value as a courtesy but shall not take responsibility for incorrect
2.3 The donation acknowledgment will be addressed and sent to the name and address shown on
the contributed transaction. The document will state the amount of the contribution, contribution
type and a description of the contribution type e.g. for a contribution made by check, the
description will describe the check number and a reference number.
2.4 The donation acknowledgment will also state that The Donors’ Fund did not and will not
provide any goods or services in exchange for or in consideration of the contribution and let the
donating party know which donor-advised fund account the contribution was funded to
3.1 Once an account hereunder has been funded, donor can recommend grants to qualified
501(c)(3) public charities, online; by phone; by submitting a grant recommendation form or by a
grant recommendation certificate. Contributions to The Donors’ Fund are irrevocable and are
owned and controlled by our trustees, and are fully tax deductible at the time of the contribution.
Thus, the account making the Grant recommendation should therefore not expect or accept
donation acknowledgments from the granted charities. 501(c)(3) public charities include
organizations described by section 509(a)(1) and 509(a)(2) of the Internal Revenue Code (the
“code”), Type I, Type II and Type III functionally integrating supporting organizations as
described by section 509(a)(3) of the Code, and private operating foundations.
3.2 In the event that the terms, conditions or guidelines are breached or violated on one or more
occasions by the account holder or the recipient charity then The Donors’ Fund may request the
granted charity to refund the grant or terminate the donors account. Funds of the terminated
accounts will be transferred to The Donors’ Fund General Fund (‘TDFGF’). The Donors’ Fund
general fund is a fund operated by our trustees and board members. Charitable grants are made
from this account to select qualified US based charities chosen and approved by our trustees and
3.3 There is no additional fee for grant recommendations. Grant recommendations are not binding
on The Donors’ Fund and are subject to the review and approval of our trustees or a representative
assigned by our trustees. If the grant recommendation is not approved, The Donors’ Fund will
notify the account holder. The Donors’ Fund makes grants exclusively for the furtherance of
charitable purposes. No donors, donors’ family or any other individual shall receive anything more
than incidental benefits such as School Tuition or other school related fees, Membership benefits
(that have a portion that is not tax deductible), paying a binding pledge, goods or services such
as gifts, raffle tickets and goods bought at charitable events, in return or in relation to grants.
3.4 Any grant that will result in a benefit to the donor or donor’s family members is forbidden.
Without limiting this list, such benefits include tuition or tuition reduction to donor family
members, binding pledges, raffle tickets, charity auctions, and tickets to charity events at which
the donor may receive food, drinks, entertainment, small gifts or otherwise.
3.5 Prior to honoring a grant recommendation; initially adding a new charity and/or in some cases
for existing charities, The Donors’ Fund follows a charity approval procedure which may include
one or more of the following:
a) Contacts the recommended charity;
b) Requires the recommended charity to fill out a form providing detailed information of their
c) Requests the recommended charity to provide detailed plans on how they decide on using the
d) Requires the recommended charity to provide us with documentation such as letter of
determination, articles of incorporation, certificate of exemption from state sales tax or form 990
3.6 The Donor Fund complies with this clause in order to protect our standings with the IRS, insure
that all the grant proceedings are issued to charitable purposes only and to protect our donors
legitimate tax deduction.
3.7 The Donors’ Fund will make reasonable efforts when necessary to reach out to the
recommended charity. However, if we fail to do so or if the charity fails to respond to our request/s
within 30 calendar days, the grant recommendation may be denied.
3.8 A grant recommendation made to a charity already on The Donors’ Fund charity list, once
approved, will be processed within two business days unless there are additional reviews or
updates in place. When requesting to add a new charity, it may extend this timeframe to 5 business
days and sometimes longer depending on the charities response timing. Grants are distributed
by a check sent to the charities address on file or directly into the charities bank account via EFT
(electronic funds transfer) if the charity has signed up for it.
4. ACCOUNTS AND PROGRAMS:
4.1 Our website allows donors to create a Direct Advisory Account which allows account holders
to recommend grants online, by phone or by submitting a grant recommendation form. When
applying for this account, donors will be asked to name their account which must be starting with
‘The’ and end with ‘Fund’. For example, ‘The Schwartz Family Fund’. The account name can then
be used as an acknowledgment when recommending grants to charities.
4.2 When making a grant recommendation through a Direct Advisory Account the account
holder/donor will be given the following options to select:-
a) A purpose and usage for the grant e.g. where deemed most necessary, charity event, in honor
or in memory of etc.;
b) To add a personal message to the recipient charity (this may delay grant processing as it may
require additional approvals);
c) Which of the donors information should be shared with the recipient charity; donors full name,
donors name and address or remain anonymous;
d) The timing of the grant. Grants can either be requested for immediate processing, future date
or recurring dates.
4.3 Our website offers Certificate Advisory Program that allows account holders to receive
certificates in a wide range of denominations. Account holders may then use these certificates as
another method of making grant recommendations. Certificates are to be submitted by the
account holder or the recipient charity by presenting it at The Donors’ Funds office or by sending
it by mail. Our trustees will then review the grant based on The Donors’ Funds charity review
procedure, as mentioned in clause 3 above and if approved, grant the charity accordingly.
4.4 Certificates can be canceled when lost or stolen or when returned to The Donors’ Fund. No
refunds will be made in return for certificates. The dollar value of the certificates will be restored
to the account.
4.5 Certificates are shipped with the United States Postal Service (USPS). There will be no
additional fees for the shipping. Account holders may request express shipping (ships overnight)
which will incur additional fees.
4.6 The Certificate Advisory Basic’ account is structured similar to a pre-paid account. This means
that as soon as certificates are ordered, the full value of the certificates plus the fees as mentioned
in clause 5 of this Policy will be debited and charged from the donors account. frozen on the
account. As soon as a certificate has been submitted and the grant is approved and processed,
the frozen amount will be withdrawn from the account. In a scenario that a booklet was canceled,
the frozen funds will be released and available once more in the account.
4.7 The Certificate Advisory Premium’ account is structured similar to a bank checking account
or a pay-as-you-go type of account. This means that when account holders place an order for
certificates, no funds will debited or withdrawn from the account. no funds will be frozen from his
or her account. The funds will only be withdrawn from once a certificate has been submitted,
reviewed and processed. Fees will be applied on a per transaction basis. This means each time a
grant is made to a charity, the account will be charged based on the percentage fee set on the
account. Some accounts may also qualify to receive a greater value in certificates than the dollar
amount available in the account. These accounts may require an additional review by a
representative and are reviewed on a case by case basis.
4.8 Some ‘Premium’ account holders may also be eligible for blank certificates. Blank certificates
are certificates with no dollar amount printed on them. The dollar amount would have to be
manually filled in by the donor. Blank certificates are required to be signed by the designated
donor which otherwise will be declined by default. Donors will be able to set a maximum amount
which when exceeded shall automatically be declined or require a confirmation from the account
holder. If no maximum is set, the system will automatically set the maximum at one thousand
dollars. In order to keep the charity flow and to avoid any upset under this Premium account, The
Donors’ Fund has implemented a minimum account balance. This means that account holders are
required to keep a minimum combined average daily balance of $500 or else the account holder
will be charged a $20 monthly fee.
5. FEES AND MINIMUMS:
5.1 The fees charged and minimums to obtain a Direct Advisory Account as detailed in clause 4
above is as follows:-
Open a new account
Recommendation to charities
The administration fee is an annual percentage fee which will be applied to the account at the
end of each month based on account average daily balance or an annual fee of $100 whichever is
0.5% (50 basis points)
0.4% (40 basis points)
*or $100. Whichever is greater
0.2% (20 basis points)
Note: For balances exceeding $5,000,000, please contact us directly.
5.2 The fees charged and minimums to obtain Certificate Advisory Program as detailed in clause
4 above is as follows:-
Open a new account
4% applied when ordering
3% applied per transaction
$0 Monthly fee when you maintain a combined average daily balance of $500. If your balance falls below $500, you will incur a $20 monthly fee.
6. MINIMUM DISTRIBUTION:
6.1 The Donors’ Fund will distribute a minimum of 5% as an overall between all our account
holders on a yearly basis. If we haven’t reached this goal after a fiscal year, The Donors’ Fund will
reach out to account holders who have not had grant activity of at least 5%. If the account holders
do not make grants within 6 month following the notice, The Donors’ Fund will have funds from
those accounts distributed to qualified charities.
6.2 It is mandatory that account holders have grant activity. If no grants have been made on an
account for two consecutive calendar years, The Donors’ Fund will make reasonable effort
reaching out to the account holder and request for activity to be made. If the account holder does
not make grants within 6 month following that notice, The Donors’ Fund will have the required
annual minimum of 5% distributed from the account to qualified charities.
If the account holder fails to make any grant activity for five consecutive calendar years and fails
to make contact with The Donors Fund, the account will be terminated and the remainder funds
will be transferred to The Donors’ Fund General Fund (‘TDFGF’)
7. SUCCESSOR PLANNING:
7.1 When creating a Direct Advisory account, the donor will be given the option to establish a
legacy plan which allows the account holder/donor to name either an individual or one or more
charities or a combination of the two as a successor of the account.
7.2 In case of Individual, the donor/account holder may choose to name an individual successor,
family or friend who will be given access to the same or new account upon The Donors’ Fund
receiving confirmation of the account holder’s death. The named individual will then inherit the
privileges on the account i.e., recommending grants to qualified charities. The Donors’ Fund will
remain the sole owner of the funds and remain in full control of the funds and will not provide any
goods or services to the named inheritor(s). The account holder will enter the individual’s
information including but not limited to; individual’s full name, address, contact details and date
of birth. Upon receiving a confirmation from the account holder’s death, The Donors’ Fund will
reach out to the suggested individual’s based on the information provided by the account holder.
We therefore strongly recommend account holders to constantly keep those contact details up
7.3 In case of one or more Qualified Charity/ies, the account holder may choose one or more
qualified charities as successors on the remaining funds which will be distributed once The
Donors’ Fund has received a confirmation of the account holder’s death. When adding a charity
name to the succession list, The Donors’ Fund will carry through the regular charity approval
procedure to ensure that the charity is eligible for grants. In the event that one of the approved
charities has been removed from our charity list for any given reason, we will notify the account
holder so they can make additional planning.
7.4 In case of Mix and match, the account holder can choose a combination of both, individuals
and one or more charities as successors to their account. For example: 50% to charity ABC, 25%
to charity DEF and 25% to Mr. & Mrs. Smith.
8. CHANGES IN POLICY:
We reserve the right to change the terms and conditions of this policy/fee structure at any time
without any prior notice to you and publish it on our website. You shall be required to review the
terms of this policy from time to time and abide by the most current policy. Your continuous use
of our website will be considered as acceptance of the changes made to this policy/fee structure
from time to time.